Insurance mediation refers to the process of settling disputes arising from certain types of insurance claims. The dispute will be between the insured and the insurance company. The Insurance company will have a representative to argue their prospective and thoughts on the insurance claim and the policyholder should have a representative to argue their prospective and thoughts on the claim. Many times policyholders go to mediation alone, which usually cost them a lot more than they bargained for. Both representatives come together at a scheduled time and place and hash out what a fair allotment will be. For more detail, please click here.
Insurance companies have their own adjusters that they send out to assess the legitimacy of an insurance claim, they are called Staff Adjusters or Independent Adjusters. They are very different from Public Adjusters. The first and most obvious difference is that they work for the Insurance company and NOT the policyholder. Public Adjusters work only for the public and are paid by the public, not the insurance company. They are also different in that it is much more difficult to become a state licensed Public Adjuster than a standard staff adjuster or independent adjuster. One major difference is the apprenticeship. Staff and Independent adjusters are not required to apprentice for a year or any set amount of time as a trainee. The motive is different, the program is different, the testing is different, and of course the state license and regulation is different. A Staff or Independent can become a Public Adjuster, but they have to concede to all of the requirements and relinquish their current license as a Staff or Independent Adjuster. They cannot represent both the Insurance Company and the property owner, as that would be a major conflict of interest.